Effective July 8, 2026
Privacy Policy
RentClaw helps California renters prepare self-help security deposit materials from the information they choose to provide. This Privacy Policy explains what we collect, how we use it, and the choices you have.
Information We Collect
Depending on how you use RentClaw, we may collect:
- Account information, such as your email address.
- Case inputs, such as move-out dates, deposit amounts, deductions, landlord or property details, and notes you enter.
- Evidence files you choose to upload, such as photos, receipts, screenshots, or documents.
- Purchase and entitlement information from our payment providers.
- Device, usage, diagnostics, and analytics information used to keep the app working and improve the product.
How We Use Information
- To operate RentClaw and generate your self-help Recovery Packet.
- To save your progress and provide customer support.
- To process purchases, restore access, and prevent abuse.
- To understand app performance, fix bugs, and improve user flows.
- To comply with legal, security, and fraud-prevention obligations.
What We Do Not Do
- We do not sell your personal information.
- We do not send your packet to your landlord for you.
- We do not provide legal advice or legal representation.
Service Providers
We may use trusted service providers for hosting, authentication, payments, analytics, storage, email, and customer support. These providers process information only as needed to provide their services to RentClaw.
AI and Document Preparation
RentClaw may use automated systems to help organize your answers and prepare self-help documents. Generated materials are based on the information you provide and should be reviewed carefully before use.
Data Retention
We keep information for as long as needed to provide the service, maintain records, comply with obligations, resolve disputes, and improve the product. You may contact us to request deletion, subject to legal and operational limits.
Your Choices
You may request access, correction, or deletion of your information by contacting [email protected]. Some information may be retained where required for security, billing, legal compliance, or backup purposes.
California Privacy Notice
California residents may have rights to know, access, correct, delete, and limit certain uses of personal information. RentClaw does not sell personal information. To make a request, contact us at [email protected].
Children
RentClaw is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes
We may update this Privacy Policy from time to time. The effective date above indicates when this version became effective.
Contact
Questions about this policy can be sent to [email protected].